Returns & Exchanges
At SofaCoverUK, we want you to love your new look, which is why we offer a 30-day hassle-free return policy for all unused items in their original packaging. Whether the fit isn't quite right or you've changed your mind on the color, our team is here to ensure a smooth exchange or refund process.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Item
Place the sofa cover back in its original zip-lock bag with all tags attached, ensuring it is clean and free of pet hair.
Ship It Back
Print your prepaid shipping label provided by the portal and drop the package off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the return, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing